Frequently Asked Questions


What are eyelash extensions?

Semi-permanent eyelash extensions enhance your natural lashes by attaching a synthetic (silk or mink) eyelash to each natural eyelash. The eyelashes come in various lengths, curls and thicknesses and feel natural and comfortable to wear meaning it’s easy to create any number of desired looks.


How long do they last?

Approximately 3-6 weeks depending on your eyelash cycle. As your natural lashes grow and fall out so will your extensions. Lifestyle and working conditions may also affect the lifespan of your lashes.


What are classic lashes?

Classic eyelash extensions are the application of one (mink or silk) eyelash extension to each natural eyelash.

Classic lashes are perfect for those who have naturally strong lashes and prefer a more subtle appearance. This treatment enhances your eyes instantly by lifting and darkening your eyelashes. Find out more about Classic lashes


What are Russian Volume lashes?

Russian Volume lashes or multi-layer lashes create an extremely soft yet voluminous look by applying multiple (2-3) eyelash extensions to each natural eyelash. This treatment requires, expert skill and therefore takes a little longer than a set of classic lashes to complete. Find out more about Russian Volume lashes.


Will eyelash extensions cause me any irritation?

It is possible that some of the products including the adhesive and gel pads may cause a mild and temporary irritation. However, no lasting irritation should occur.

A patch test will always be carried out before eyelash extensions are applied to assess for any reaction to the adhesive.


Do your eyelash extensions make your natural lashes fall out?

Eyelash extensions applied by a qualified technician do not make your lashes fall out.  Your natural eyelashes fall out at an average rate of 3-5 a day and the glue is designed to stay on your lashes for as long as possible.

Although you may think your lashes are falling out more frequently this is simply because your lashes are more noticeable. This is completely normal and there is no need to be concerned when you find an extension with your natural lash attached.


Can I wear contact lenses?

Contact lenses must be removed during the application process. Once the lashes have been applied it is completely safe to wear contact lenses.


Can I curl, perm or tint eyelash extensions?

Eyelash extensions will give you the desired look without the need to curl or perm. If you normally tint your eyelashes or are very fair you can tint before your application, just allow 24 hours after tinting.


Can eyelash extensions be removed?

Removing eyelash extensions is a quick and simple process.  Where your technician uses a special solution to gently remove the extensions without causing harm to the natural lashes. Always have a qualified technician remove your extensions, never attempt t do it by yourself.


How often will I need infills?

It is recommended that infills be carried out every 2-3 weeks to keep your lashes looking there very best.


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